Frequently Asked Questions
Everything you need to know about your Volcom order and products.
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking link. You can also view your order status by logging into your account on our website.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Returns are free for Volcom Rewards members.
Does Volcom offer a warranty on outerwear?
Yes, our GORE-TEX and technical outerwear products come with a limited warranty against manufacturing defects in materials and workmanship.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Klarna and Afterpay.
How do I know what size to order?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our size chart to ensure the perfect fit for your boardshorts or jeans.
Do you ship internationally?
Yes, Volcom ships to many countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.