Returns & Exchanges
Volcom offers a flexible return policy allowing you to return unworn and unwashed merchandise within 30 days of purchase for a full refund or exchange. We strive to ensure you are completely satisfied with your True To This gear.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Generate and print your prepaid USPS return shipping label provided through the portal to ensure trackable and secure delivery.
Pack Your Items
Place the items in their original packaging with all tags attached and securely tape the prepaid label to the outside of the box.
Drop Off and Refund
Drop your package at any authorized USPS location; once received and inspected at our warehouse, your refund will be processed within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing